Update 21 May 2018 – This post hasn’t been refreshed for GDPR and may be outdated. If you’re looking for copywriting services, please visit our home page.
We will not share your personal information with or sell it to third parties unless we have your permission or the law requires us to.
But since we use MailChimp to process our email newsletter subscribers, that isn’t 100% accurate. MailChimp is a third party and they process data from customers who send us work enquiries or sign up to our email list. Maybe it’s a similar story at your website.
We decided to take a similar approach and made the following changes:
- We removed the outright claim that we don’t share user data with third parties, and instead specified that we do not share data with third party marketers
- We added a new paragraph stating that we may use named third-party service providers to process and store user data
The main lesson for us was this:
Service partners like MailChimp are third parties too — and it’s important to tell users if you’re sharing their data!
Have you run into a similar issue? If you’re still tackling it, I hope the above helps. Or if you found a better approach, please tell us about it in the comments.
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